This agreement defines ELXAO sourcing support for supplier discovery, RFQ coordination, commercial comparison and procurement handoff.
Scope
- Supplier and vendor discovery.
- RFQ/RFP structuring and comparison matrix design.
- Sample coordination, specification checks and supplier diligence.
- Decision memo, risk notes and handoff to procurement or operations.
Service levels
- Initial scoping response: within 2 business days.
- Shortlist draft: within 5 business days after brief approval.
- RFQ support and comparison pack: within 5 business days after inputs are complete.
- Selection memo and handoff: within 3 business days after final evaluation is received.
Client responsibilities
- Provide specification requirements, target markets and decision criteria.
- Confirm who owns commercial approval and final supplier selection.
- Respond quickly when samples, clarifications or pricing decisions are pending.
Exclusions
ELXAO does not act as a legal buyer of record and does not assume liability for supplier performance beyond the agreed sourcing brief and documented diligence process.
Acceptance and change control
Any new geography, category expansion or major criteria change must be approved before the shortlist or RFQ stage continues.