Lesi Sivumelwano Sezinga Lesevisi ("i- SLA ") silawula amaphakheji okubhalisela i-Starter and Growth anikezwa yi -ELXAO SASU futhi sinezela iSivumelwano Sesevisi Esikhulu (i-MSA), iSivumelwano Sokucubungula Idatha (i-DPA) kanye neSivumelwano Sokungadalulwa (i-NDA). Uma kwenzeka kuba nokungqubuzana phakathi kwale SLA kanye ne-MSA, i-MSA iyabusa ngaphandle kwalapho le SLA isho ngokusobala okuhlukile.
Ububanzi bezinsizakalo zokubhalisa
Amaphakheji okubhalisela ahlanganisa ukwabiwa okuphindaphindiwe komsebenzi wokumaketha kuwo wonke amamojula, ahlelwe kusukela ekuqaleni kuya ekugcineni yiMenenja Yephrojekthi (PM) ezinikele. Inani lamahora, iziteshi ezihlanganisiwe kanye nenani lezinto ezilethwayo ngomjikelezo ngamunye kuncike kuphakheji ekhethiwe lapho kukhishwa.
| Into | Starter | Growth |
|---|---|---|
| Amamojula amboziwe | Kufika kumamojula asebenzayo amathathu, angashintshwa noma nini | Kufika kumamojula asebenzayo ayi-6, angashintshwa noma nini |
| Amahora/inyanga (okusebenza) | Kufika emahoreni angu-40 | Kufika emahoreni angu-90 |
| I-PM ezinikele | Yebo — kwabelwane ngephothifoliyo encane | Yebo — wabelwe isabelo esibalulekile |
| Ukubuyekezwa kwamasu | Ngekota | Nyanga zonke |
| Izinsuku zesayithi/zemicimbi zifakiwe | Kufika osukwini/ikota e-Île-de-France | Kufika ezinsukwini ezimbili ngenyanga emhlabeni jikelele (ukuhamba kukhokhiswa imali eyengeziwe ngezindleko) |
| Isikhathi sokuphendula (izinkinga ezibalulekile) | Usuku Lokusebenza Olu-1 | Amahora Okusebenza ama-4 |
Indima yoMphathi Wephrojekthi
I-PM iyindawo yakho eyodwa yokusebenza futhi inesibopho sokulethwa okuphelele kokubhaliselwe. Imisebenzi ye-PM ifaka phakathi kokubili umsebenzi wedijithali nowangempela:
- Ububanzi bedijithali: ukuphathwa kwemisebenzi engemuva, ukuhlela ukuhamba ngesivinini esikhulu, ukwaziswa kochwepheshe (i-SEO, ikhokhelwe, idizayini, i-dev, i-CRM, ezenhlalo), i-QA kanye nokusayinwa kwezinto ezitholakalayo zedijithali, imibiko yesimo samasonto onke, amadeshibhodi e-KPI anyanga zonke.
- Umsebenzi wangempela: ukuba khona kanye nokwenza lula imihlangano yobuso nobuso, ama-workshop, ukuqala kwemihlangano kanye nokuvakasha kwamakhasimende; ukubamba iqhaza kumakomidi okuqondisa endaweni yeKhasimende.
- Ukuhlela imicimbi: ukukhiqizwa kwemicimbi yobungcweti kusukela ekuqaleni kuya ekugcineni (izingqungquthela, ukwethulwa kwemikhiqizo, imibukiso yezohwebo, ama-webinar, imibukiso yasemgwaqweni, izidlo zakusihlwa zabaphathi): ukuhlola indawo, ukuthola abaphakeli, ukuqhuba umbukiso, ukuphathwa kwababekhona, ukuxhumanisa indawo, ukuthwebula izithombe/ukuqopha, ukubika kwangemva komcimbi.
- Ukubamba iqhaza emcimbini: ukumela iKlayenti kanye/noma i-ELXAO emicimbini yemboni, ukuxhumana, ukubamba abaholayo kanye nokulandelela.
- Ukuxhumanisa: ukuphathwa kwabahlinzeki bezinkampani zangaphandle (abaphrinta, abathwebuli bezithombe, abapheki, abahlinzeki be-AV, abahumushi, abasebenza ngokuzimela), izinto zokuhamba kanye nokuthengwa kwempahla egameni leKlayenti.
I-cadence yomhlangano
- Isimo samasonto onke (imizuzu engama-30, ividiyo): inqubekela phambili, izithiyo, izinyathelo ezilandelayo.
- Ukubuyekezwa kwanyanga zonke (imizuzu engama-60): Ideshibhodi ye-KPI, umugqa wezinto ezizolethwa, ukulungiswa kobubanzi.
- Ukubuyekezwa kwebhizinisi kwekota (imizuzu engama-90, endaweni yokukhula e-Île-de-France): ukuhambisana kwamasu, imephu yendlela, amathuba okukhula.
- I-Ad-hoc : I-PM ingatholakala nge-imeyili kanye ne-Slack/Teams ngesikhathi samahora okusebenza; umugqa wezimo eziphuthumayo wababhalisile be-Growth.
Ukusetshenziswa kwamahora, ukugudluzwa kanye nokuguga ngokweqile
Amahora abelwa njalo ngenyanga futhi alandelwa yi-PM kushidi lesikhathi elabiwe. Kufika ku-20% wamahora angasetshenziswanga adlulela enyangeni elandelayo (Ukuqala) noma ezinyangeni ezimbili ezizayo (Ukukhula). Amahora adlula isabelo senyanga, ngemvume yakho ebhaliwe, angenziwa ngesilinganiso esijwayelekile esingaphandle kwephakheji esingu-140 EUR ngaphandle kwe-VAT ngehora. Amahora angasetshenziswanga aphelelwa yisikhathi ekupheleni kwefasitela lawo lokudlulela futhi awabuyiselwa imali.
Izinhloso zokuphendula kanye nezixazululo
| Okubalulekile | Incazelo | Impendulo yokuqala | Impendulo yokukhula |
|---|---|---|---|
| P1 — Okubalulekile | Ukuphela kokukhiqizwa kwesevisi ebhekene neKhasimende ephethwe yi-ELXAO. | Usuku Lokusebenza Olu-1 | Amahora Okusebenza ama-4 |
| P2 — Okuphezulu | Isici esikhulu sehlile, akukho sixazululo esamukelekayo. | Izinsuku Zokusebenza Ezi-2 | Usuku Lokusebenza Olu-1 |
| P3 — Okuvamile | Izicelo zokusebenza ezijwayelekile, amaphutha amancane. | Izinsuku Zokusebenza Ezi-3 | Izinsuku Zokusebenza Ezi-2 |
| P4 — Phansi | Izicelo zolwazi, ukuthuthukiswa okuhleliwe. | Ukusheshisa okulandelayo | Ukusheshisa okulandelayo |
Ukubika
Uzothola isimo esibhaliwe samasonto onke, ideshibhodi ye-KPI yanyanga zonke elungiselelwe amamojula asetshenziswayo, kanye nesifinyezo sabaphathi esibhaliwe sekota. Yonke imibiko igcinwa endaweni yokusebenza ehlanganyelwe futhi ihlala ifinyeleleka phakathi nethemu kanye nezinsuku ezingamashumi ayisishiyagalolunye (90) ngemva kokuphela.
Akusekho sikhala
- Izabelomali zemidiya ezikhokhelwayo (ezikhokhelwa ngqo kumapulatifomu noma ezishajwa kabusha ngezindleko).
- Okubhaliselwe kwe-SaaS kwenkampani yangaphandle (i-CMS, i-CRM, i-analytics, amathuluzi ezikhangiso).
- Ukuhamba nokuhlala ngaphandle kwezinsuku ezifakiwe endaweni.
- Ukuqasha indawo, ukupheka, ukukhiqizwa kwe-AV, izithombe, ukuphrinta kanye nabanye abahlinzeki bemicimbi.
- Ukuthuthukiswa ngokwezifiso ngale kwamamojula asebenzayo njengamanje ohlelweni lwakho.
Ukukhokhisa kanye nesikhathi
Okubhaliselwe kukhokhiswa njalo ngenyanga kusengaphambili ngendlela yokukhokha efayeleni. Isikhathi sokuqala siyizinyanga eziyishumi nambili (12), sivuselelwa ngokuzenzakalelayo ngezikhathi eziyishumi nambili (12) ezilandelanayo. Ungakhansela okungenani izinsuku ezingamashumi amathathu (30) ngaphambi kokuphela kwesikhathi samanje sonyaka nge-akhawunti yakho noma nge-imeyili [email protected] . Ukukhansela kumisa ukuvuselelwa konyaka olandelayo futhi kuqala ukusebenza ekupheleni kwesikhathi samanje sonyaka; akukuniki ilungelo lokubuyiselwa imali yanoma iyiphi inyanga esivele ikhokhisiwe ngaphakathi kwaleso sikhathi noma sesikhathi sesaziso.
Amakhredithi esevisi
Uma i-ELXAO iphuthelwa ngokuphindaphindiwe yi-P1 response target ngenyanga ethile ngaphandle kwesizathu se-force-majeure, ungacela, ngesaziso esibhaliwe zingakapheli izinsuku ezingamashumi amathathu (30), ikhredithi yesevisi elingana no-5% wemali yokubhalisela yaleyo nyanga nge-P1 ngayinye ephuthelwe, elinganiselwe ku-25% yaleyo nyanga. Amakhredithi esevisi ayikhambi elilodwa nelikhethekile lama-targets empendulo ephuthelwe.
Ukuqeda, i-IP, ubumfihlo, umthetho olawulayo
Ukuqedwa, impahla yobuhlakani, ubumfihlo, ukuvikelwa kwedatha yomuntu siqu, umthwalo wemfanelo, i-force majeure, umthetho olawulayo kanye negunya kulawulwa yi-MSA, i-NDA kanye ne-DPA.